What is the correct interpretation of 'I' in SHINE?

In the context of SHINE, which often refers to principles or strategies for effective communication or teamwork, 'I' stands for 'Invitation.' This emphasizes the idea of encouraging participation, engagement, and collaboration among team members or customers. By fostering an environment where people feel invited to share their ideas, feedback, or concerns, teams can enhance communication and create a more inclusive atmosphere. This can lead to better problem-solving and innovation since diverse perspectives are welcomed and valued.

In contrast, the other choices relate to different aspects of interaction and engagement but do not capture the essence of creating an open and inviting environment that 'Invitation' does within the SHINE framework.